Shipping policy

Shipping Policy 

Ready-to-ship styles in the available sizes will be shipped in 7 days. All other styles or unavailable sizes will require 25-30 working days for production and dispatchPlease note that the dispatch date for orders involving multiple items or products purchased together may vary. Unless explicitly specified and confirmed with our team, we will adhere to the dispatch timeline of the product with the longest estimated date.

Delivery Timeline

The delivery time may vary from the mentioned time due to the costumes based on the location of the delivery.  

 

Exchange Policy

Please take note that every product is only exchangeable, and not refundable. All the orders are accepted for exchange within 7-10 days of delivery. The shipping policy for the exchanged product will remain the same as mentioned above. 

 

Return Policy

If you receive a product from us that is damaged or defective, or if the product delivered is different from what you had ordered, you may request a return.

For all returns, the product must be in its original packaging with all its original tags and labels intact. To claim refund or replacement the customer must send the video of opening the package.

If the product is requested for replacement, we will replace the product after 10 - 12 days of receiving order.

If a product return is requested, the returns will be picked within 4-7 working days. In case of returns, the refunds will be credited to your account within 10-14 working days.

In case of return the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.